FAQs
Have Any Questions?
We’ve got you covered! At MyCleanSPACE, we believe in “Making Every Space Sparkle.” Browse our FAQs to see how we bring this commitment to life in every service we provide.
What is MyCleanSPACE?
MyCleanSPACE is a professional cleaning service provider specializing in commercial spaces, including offices, medical facilities, gyms, financial institutions, religious facilities, and post-renovation cleanups.
What areas do you serve?
We proudly serve Columbus, Ohio, and surrounding regions.
Are your services customizable?
Yes, all our services can be customized to fit your specific needs, schedule, and facility type.
Can I request a free consultation?
Absolutely! We offer free, no-obligation consultations to assess your facility and provide a detailed quote.
What types of cleaning services do you provide?
Check out our services here: in Our Services
How often can I schedule cleanings?
We offer flexible scheduling, including daily, weekly, bi-weekly, monthly, and custom schedules.
Can you clean during non-business hours?
Yes, we can accommodate cleaning during evenings, weekends, or overnight to minimize disruption.
How far in advance do I need to book?
We recommend booking at least a week in advance for regular services. For one-time or emergency cleanings, contact us as soon as possible.
How is pricing determined?
Pricing depends on the size of your space, cleaning frequency, and specific service requirements. We provide competitive, transparent quotes.
What payment methods do you accept?
We accept credit cards, checks, and electronic payments. Invoicing is available for recurring clients.
Are your staff trained and insured?
Yes, all our staff members are trained in cleaning best practices and safety protocols. MyCleanSPACE is fully insured and bonded.
How do you ensure the security of my facility?
Our staff undergoes background checks and confidentiality training. We also follow secure key and access management protocols.
What precautions do you take for COVID-19 or other health risks?
We use hospital-grade disinfectants, proper PPE, and follow CDC guidelines to ensure a safe and sanitary environment.
What if I’m not satisfied with the service?
We have a satisfaction guarantee. Contact us within 24 hours of your cleaning, and we’ll resolve any issues promptly.
How do you ensure consistent service quality?
We use checklists, routine inspections, and client feedback to maintain high-quality standards.
How can I provide feedback?
You can contact us directly via phone, email, or our website. Your feedback helps us improve our services.
How can I contact MyCleanSPACE?
You can reach us by phone, email, or through our website. We’re happy to answer any questions or schedule a service. Email: clean@myclean-space.com Phone: (380) 210 – 4645
