MyCleanSPACE

PRIVACY POLICY

Privacy Policy – MyCleanSPACE

Effective Date: November 3, 2024

At MyCleanSPACE LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you interact with our website https://myclean-space.com, services, or communications. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

Personal data that you voluntarily provide to us when you:

  • Schedule cleaning services through our website or contact us directly.
  • Fill out forms on our site or communicate with us via phone, email, or SMS.
  • Sign up for newsletters or request service updates.

The personal information we collect includes:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details (when booking services)
  • Any other information you provide during communication with us.
b) Usage Data

We collect data about how you access and use our website. This may include:

  • Your device’s IP address
  • Browser type and version
  • The pages you visit and the time spent on those pages
  • Date and time of your visit
  • Unique device identifiers and other diagnostic data
c) Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information that helps improve your browsing experience. Cookies allow us to:

  • Recognize your preferences and login details
  • Analyze website traffic patterns
  • Customize content to enhance user experience

2. How We Use Your Information

We use the information we collect from you in the following ways:

a) Providing and Managing Services
  • To fulfill requests for our cleaning services, including scheduling, payment processing, and service updates
  • To manage customer relationships and provide customer support
b) Communication
  • To communicate with you about your inquiries, bookings, and service updates
  • To send you appointment reminders or confirmations
  • To provide promotional offers or newsletters (if opted in)

3. Sharing of Information

At MyCleanSPACE LLC, we value your privacy and do not sell or share your personal information with third parties for marketing purposes. We may share your information only in the following circumstances:

a) Service Providers

We may share your personal information with third-party service providers who assist us in delivering our services. These providers are contractually bound to keep your information secure and confidential. Examples of service providers include:

  • Payment processors
  • IT support
  • Marketing platforms (for sending newsletters, emails, or SMS messages)
b) Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders, or to protect our legal rights.

4. Data Security

MyCleanSPACE LLC implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or via SMS is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access and Correction:
  • You may request access to the personal information we hold about you and request corrections if any data is inaccurate or incomplete.
Opt-Out of SMS Communications:
  • You may opt-out of receiving SMS communications from us at any time by replying “STOP” to any SMS message or by contacting us directly.
Opt-Out of Emails:
  • You may opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or contacting us directly.
Deletion:
  • You may request the deletion of your personal information, subject to certain legal obligations that require us to retain certain data. To exercise any of these rights, please contact us at the information provided below.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience and gather data on website performance. Cookies help us:

  • Remember your preferences during subsequent visits.
  • Understand how users interact with our site so we can improve its functionality. You can manage cookies in your browser settings. Keep in mind that disabling cookies may affect your ability to access certain parts of our website.

7. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by MyCleanSPACE LLC. If you click on these links, you will be directed to the third-party site. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

MyCleanSPACE LLC reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and revise the “Effective Date” at the top of this policy. Continued use of our services after any updates constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: